The challenge
Local land and sea custodial rangers of Torres Strait Island were concerned about the changes in their environment such as coastal erosion and pollution. They lacked the GIS tools to clearly track changes in the land over time. Product research showed that most GIS tools are designed for geologists or IT experts. They also don’t have the ability to track and document evidence of past , present and future coastal changes.
The solution
The smartcoast initiative enables the land owners to utilise tools that can harness the power of Fugro to give them the ability to create areas of interest and run simulations to show the local governments actual data which can aid the local rangers in presenting important reports on changes to the environment.
The whiteboard photo below is from a workshop session on defining how to build the coastal hazard simulation in an intuitive way the ranger would understand which was crucial.
Summary:
As lead UX Designer on the coastal reliance initiative I collaborated with a team of stakeholders to clearly define the business and customer needs to help me produce a coastal resilience management prototype that enables custodial land and sea rangers to monitor changes to their environment. This empowers the rangers to make informed decisions on the available data as well as share data with organisations that offer funding.
By applying design thinking methodology and leveraging essential UX collateral as discovery data, we were able to drive the UX of the MVP. This included:
- Wireframing
- Rapid prototyping in Uizard and Figma
- Mindmaps / IA
- Personas
- User interviews
- Customer Experience maps
- Competitor analysis
- Usability testing
